New feature
Automated Messages
To kick off 2025, My PT Hub is thrilled to announce the release of our brand-new Automated Messages feature, designed to help our coaches streamline their admin, reclaim their time and increase client engagement.
Here’s a quick recap of everything you can do with Automated Messages:
Automated onboarding messages
Onboard new clients seamlessly with Automated Messages triggered by your clients first login, ideal for sending new signups crucial joining information and welcoming them to your fitness brand.
Trainers can also optimise engagement throughout your clients’ joining process with Automated Messages triggered 3,7 and 14 days after their first login.
Celebrate milestone achievements
Reward your clients’ consistency with Automated Messages triggered by milestone achievements, such as a client logging a certain number of workouts or nutrition plans.
Whether it’s their 1st or their 100th, keep client motivation and retention rates sky high with personalized messages celebrating their wins, big or small.
Automated client birthday messages
Never forget a client’s birthday again!
Set up Automated Messages to trigger on your clients’ birthdays, sending them personalized messages to remind them that you’re thinking of them on their special day.
Drive more sales
Send clients automated messages based on their purchases.
Whether it’s a simple “thank you” message or a voucher off their next purchase, set up smart automated workflows to help you increase your revenue and upsell your clients. Set it, forget, and watch your sales roll in!
Automated messages from Programs
Need to send your clients some additional instructions for their rest day? Want to congratulate someone on finishing their first program? Looking for a smarter way to push your clients into progressing to the next level? We’ve got you covered.
Trainers can now add Automated messages to specific days on your clients Programs to do just that!
Key Automated Messages features
Flexible send times and timing delays
Worried about your Automated Messages coming across, well…automated?
We’ve got a solution to that. Use the ‘Timing’ controls to send your message at a specific time (sensitive to their timezone!) or add a delay of (for example) 3-5 minutes after an event has occurred, making your messages seem organic, without you having to lift a finger!
Personalization
Make every message feel unique.
Use the smart personalization fields like {First name} and {Last name} to personalize your message for each individual client, meaning you just have to create your Automated Message once, and let My PT Hub do the rest.
Want to see Automated Messages in action?
Have a sneak peek at the Automated Messages feature in the video above or sign up to your 30-day free trial of My PT Hub today to test out our latest feature first-hand.