Client communication & chat messaging
Instant. Scheduled. Automated. Welcome to the chat.
Manage your client messaging and community through a single hub, with advanced chat messaging features designed to maximize engagement and minimize admin.
Please enter a valid email address.
- Unlimited clients
- 30-day free trial
- No card details required
Redefine client engagement with built-in chat messaging, on your schedule.
Deliver the right message, at the right time via individual, group and broadcast client messages.
Multi-client messaging
Send individual chat messages, group messages & broadcast announcements.
Scheduled messages
Set chat messages to send at specific dates or times to reduce your admin.
Videos, images & voicenotes
Make your chat messages pop with images, videos, voicenotes, links, emojis & more.
Automated messages NEW
Automate birthday messages, onboarding greetings, milestone celebrations & more.
Keep clients inspired and motivated with seamless chat messaging
Forge a deeper connection with your clients using My PT Hub’s powerful suite of instant, scheduled and automated messaging features.
Admin is out. Automation is in. Automated messages NEW
Reclaim your time with My PT Hub’s game-changing new automated messages feature.
Ready to step up your client communication?
Start your 30-day free trial.
No card details required.
Frequently asked questions
Yes, you can. Trainers can send both private messages to individual clients and create group chats with multiple clients, making it easy to adapt to both 1-to-1 coaching and group coaching styles.
Additionally, trainers can use the Broadcast function to send individual messages to multiple clients. For example, you can broadcast announcements, reminders or market new training packages to your wider client base.
Scheduled messages allow trainers to schedule messages to send on specific times or dates, allowing you to carry out your admin at a time that suits you and delivers messages at the right time for your clients.
Automated messages allow trainers to set up personalized chat messages to send automatically based on certain triggers, actions or milestones. For example, trainers can set up automated messages to send to clients: on their birthday, when they complete a certain number of workouts or logged nutrition plans, when they make a purchase, on a specific day in their assigned program & more.
Absolutely! My PT Hub’s Chat feature allows both trainers and clients to send images, videos, URL links, GIFs, emojis, voicenotes & more.
Trainers can also automatically update their clients’ assignments by sending workouts, nutrition plans and programs to them via chat message, or attach packages that clients can purchase directly through their app.
Yes, the Chat feature is available on both web and mobile (iOS and Android) for both clients and trainers alike, making it easy to manage your client messaging, regardless of what device you or your clients prefer to use.
Clients will be notified about new chat messages via in-app notifications and automatic push notifications to their mobile devices, ensuring that you keep open communication with them wherever and whenever they’re active.